MENU
CLOSE
Unicross ensures higher data safety with high-standard data center, professional service team and high service level. The room electricity, temperature, humidity, as well as equipment availability are guaranteed for greater device endurance. At the same time, the independent operation of the data center is easier to manage and more cost efficient, compared to the time and energy consuming traditional mode.
Unicross guarantees daily operation of data center with excellent tier 1 team resources, and provides 7*24 first-class service including:
77*24 Service Desk
7*24 Monitoring
Smart Hand
Routing Patrol
Tape Operation
Unicross delivers a consistently high level of service to each customer, with one specific project manager assigned to each project for project management, customer communication, and customer requirements collection and submission to the related teams. Unicross service management includes, but not limited to:
Communication of customer requirements
Analysis of customer requirements
Fulfillment of customer requirements
Project control
Internal and external coordination and process improvement
Unicross has a strong technical team to provide reliable support to the overall data center and specific projects:
Experienced engineers of CCIE, CCSE, CDCP, ITIL, PMP, ORACLE, LINUX, MCSE
Professional electrical engineer qualifications
HVAC engineers
