Unicross ensures higher data safety with high-standard data center, professional service team and high service level.  The room electricity, temperature, humidity, as well as equipment availability are guaranteed for greater device endurance.  At the same time, the independent operation of the data center is easier to manage and more cost efficient, compared to the time and energy consuming traditional mode.

DC operation (Tier 1)

Unicross guarantees daily operation of data center with excellent tier 1 team resources, and provides 7*24 first-class service including:

77*24 Service Desk

7*24 Monitoring

Smart Hand

Routing Patrol

Tape Operation

Service Management

Unicross delivers a consistently high level of service to each customer, with one specific project manager assigned to each project for project management, customer communication, and customer requirements collection and submission to the related teams.  Unicross service management includes, but not limited to:

Communication of customer requirements

Analysis of customer requirements

Fulfillment of customer requirements

Project control

Internal and external coordination and process improvement

Technical Support(Tier 2 & Tier 3)

Unicross has a strong technical team to provide reliable support to the overall data center and specific projects:

Experienced engineers of CCIE, CCSE, CDCP, ITIL, PMP, ORACLE, LINUX, MCSE

Professional electrical engineer qualifications

HVAC engineers

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